Terms of Sale
1. Who we are
These Terms of Sale ("Terms") govern every purchase of software and data services offered under the BlackArbitrage brand by the seller whose full legal details are provided in your order confirmation on Telegram ("Seller", "we"). Contact and sales take place exclusively via Telegram at @BlackArbitrageHQ. By placing an order you accept these Terms.
2. Products
- Black System EA — an MetaTrader 5 expert advisor, sold as a lifetime, non-exclusive, non-transferable license for one (1) live account and unlimited demo accounts, including updates as released.
- FastFeed — a market data subscription (monthly or annual billing period), providing access to the Seller's aggregated price feed for the duration of the paid period.
- BlackArbitrage platform (white label) — offered only under separately negotiated written agreements, which prevail over these Terms.
All products are software tools and market data services only. We are not a broker, financial institution, investment adviser or fund manager; we do not execute trades, manage accounts or handle client funds, and nothing we provide constitutes investment advice or a recommendation.
3. Ordering and delivery
Orders are agreed individually in the Telegram chat: product, price, payment method and delivery are confirmed in writing in the chat before payment. The contract is concluded when the Seller confirms receipt of payment. Delivery is digital (license file/key, download link and/or feed credentials) and normally occurs immediately after payment confirmation.
4. Try before you buy — demo verification
5. All sales final — no refunds
Except where a refund is required by mandatory law, all sales are final and non-refundable: the products are digital content and services, delivered and usable immediately, whose value cannot be returned once access has been provided. For FastFeed, cancelling stops future renewals; periods already started are not refunded, in whole or in part.
EU/EEA consumers. If you buy as a consumer, you normally have a 14-day right of withdrawal for distance contracts. For digital content, this right is lost upon delivery if, before delivery, you (a) expressly request immediate performance and (b) acknowledge that you thereby lose your right of withdrawal. We collect this express consent in the Telegram chat before delivering the product; by requesting immediate delivery and confirming this acknowledgment, you waive your withdrawal right. If you do not provide this consent, delivery takes place after the withdrawal period expires.
Nothing in these Terms limits any non-waivable statutory rights you may have (including legal guarantees of conformity for consumers). If the software does not work as described, contact us: we will correct defects or provide a working version, which is our sole obligation for lack of conformity to the extent permitted by law.
6. Payment and chargebacks
Accepted payment methods are agreed in the chat. Initiating a chargeback or payment dispute in bad faith after delivery — without first contacting us and allowing us to address the issue — is a material breach of these Terms and results in immediate license revocation and feed disconnection.
7. License restrictions
You may not copy, resell, rent, share, sublicense, publish or distribute the software or feed credentials; decompile, disassemble or reverse engineer the software; remove or bypass license protections; or use the feed to redistribute market data to third parties. Breach terminates the license immediately, without refund, and may result in legal action.
8. Your responsibilities
- Choosing your broker and complying with your broker's terms and conditions. Some brokers contractually prohibit latency-sensitive or arbitrage trading and may cancel profits or close accounts; this risk is entirely yours.
- Complying with the laws and regulations applicable to you in your jurisdiction.
- Your infrastructure (VPS, connectivity), configuration choices, position sizing and every trading decision.
9. Disclaimer and limitation of liability
The software and feed are provided "as is" and "as available". To the maximum extent permitted by applicable law: (a) we make no warranty of profitability, uninterrupted operation or fitness for your particular purpose; (b) we are not liable for any trading losses, loss of profits, loss of data or any indirect, incidental or consequential damages arising from the use of, or inability to use, our products; and (c) our aggregate liability for any claim is limited to the amounts you paid us in the twelve (12) months preceding the event giving rise to the claim. Nothing excludes or limits liability that cannot be excluded by law (including liability for wilful misconduct or gross negligence where non-excludable, or mandatory consumer rights).
Trading CFDs involves a high risk of losing money. Read the Risk Disclosure; it forms part of these Terms.
10. Term and termination
Black System licenses are perpetual subject to compliance with these Terms. FastFeed runs for the paid period and renews only upon further payment. We may suspend or terminate access immediately in case of material breach (including license sharing, reverse engineering or bad-faith chargebacks), without refund of amounts already paid.
11. Governing law
These Terms are governed by the laws applicable to the Seller's place of incorporation, without prejudice to any mandatory consumer protection provisions of the country where a consumer buyer habitually resides, which remain unaffected. Disputes shall first be addressed in good faith via direct contact on Telegram.
12. Changes
We may update these Terms; the version published on this site at the time of your order applies to that order.